Refund Policy

Apr 24, 2025

Thank you for purchasing Framer templates from Fekry Aiad. All sales are final, but we offer refunds under specific conditions outlined below.

Refund Eligibility

Refunds may be granted within 7 days of purchase if:

  • The template is non-functional or contains significant defects that prevent its intended use.

  • The issue cannot be resolved after reasonable support attempts.

Non-Refundable Cases

Refunds will not be issued for:

  • Change of mind or dissatisfaction with the template's design or features.

  • Failure to meet user expectations not explicitly advertised.

  • Issues arising from user modifications or third-party integrations.

  • Purchases older than 7 days.

Refund Process

To request a refund:

  1. Contact us at contact@fekryaiad.com within 7 days of purchase.

  2. Provide your order details and a clear description of the issue.

  3. Allow up to 5 business days for review and response.

If approved, refunds will be processed to the original payment method within 10 business days.

Support

For assistance with template issues, email contact@fekryaiad.com. We strive to resolve issues promptly to avoid the need for refunds.

Contact

For questions about this policy, reach out to Fekry Aiad at contact@fekryaiad.com.

We reserve the right to update this policy at any time. Changes will be effective upon posting.